What should you recommend for handling confidential information in Slack Connect?

Creating private channels for confidential discussions is the most appropriate recommendation for handling confidential information in Slack Connect. Private channels in Slack ensure that only invited members can access the conversation, which greatly reduces the risk of sensitive information being exposed to unintended parties. This level of control is crucial when dealing with confidential discussions as it maintains privacy and security.

While encrypted communication methods are important for overall data security, they may not specifically address the organizational aspect of restricting access to sensitive conversations within Slack. Public channels invite any member of the Slack Connect workspace to participate, which is counterproductive when discussing confidential information. Sharing information only via email can be limiting and may not utilize the benefits of Slack’s collaborative environment, which fosters real-time communication and collaboration. Hence, creating private channels is the most effective way to ensure confidentiality within Slack Connect.